Globe Broadband's Crappy Service

We had problems again with our Globe Broadband connection yesterday. Our phone does not have a dial tone either. My husband and I are really getting tired of this, it seems every week we have to call Globe customer service. The service is getting crappier each time, before they used to come in our house to fix it, then they said they will just go to the cabinet and fix it there then call us afterwards to check if it is fixed. Now we do not receive any calls from them anymore even with our numerous complaints. Just a few hours ago I checked to see and I was relieved to find out our internet is back but there is still no dial tone. I am confused if they have come to fix it or not yet because we still have not heard from them and our phone is still dead. Tried calling Globe customer service but no one's answering. I can't wait to get out of the contract and find a better provider. Do you have any suggestions?


Mommy Ruby said...

nako mommy...yan pa rin and problem mo sa kanila? i have read about your previous posts before kala ko OK na. buti naman dito sa smartbro, once lang nag down ng matagal due to system maintenance. mommy lugi ka dyan.

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MiLeTTe said...

i'm using pldt dsl. and minsan may problema but madali namang sumagot customer service nila and they will dispatch an engineer asap to check.

thanks for dropping your EC.


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